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Privacy Policy

Incoco Products Hong Kong Ltd (“us”, “our” or “we”) value your concerns about privacy and want to make sure you feel comfortable using our websites. This Privacy Policy describes the types of information we collect, how we use the information, and with whom we share it. We also describe the measures we take to protect the security of the information and how our customers can contact us about our privacy practices. Please note that this Privacy Policy governs information collected at Incoco.com.hk and any other Incoco sites, including social media sites such as Facebook, Twitter, Wechat, and Instagram, and information collected via email, surveys, promotions, rating & review, and Incoco nail bars.

Types of information collected

There are two types of information collected: (a) personally identifiable information and (b) non-personally identifiable information.

(a) Personally identifiable information

is information that identifies you as an individual, such as your name, address, telephone number, credit card number, birth date, email address, profile information, and purchase history. Personal information is provided voluntarily. You may choose not to provide personal information, but in order to use certain services on Incoco sites, such as to make a purchase or participate in a promotion, you may be required to provide your personal information.

(b) Non-personally identifiable information

does not identify you specifically. This information may consist of your browser type, IP Address, the URL of the previous web site you visited, device information, operating system, mobile network, advertising identifier, location information, etc. Non-personally identifiable information does not identify you personally.

How information is collected

When you visit and use Incoco.com.hk and any other Incoco sites, information may be collected (1) passively and (2) directly.

(1) Passive Information Collection

You may not know that certain information is collected when you interact with Incoco’s sites. This information may consist of IP address-related information, system Media Access Control address, network configuration information, network device information, browser plug-in type and versions, operating system, and information related to your geographic location. Cookies or web beacons may be used to collect information passively. This information may be collected whether you are signed in to Incoco’s sites or not. Please note that information that is collected passively may identify you personally.

(2) Direct Information Collection

Information may be collected directly from you when you choose to use certain services on Incoco.com.hk and any other Incoco sites. This information may be collected in the following instances, including but not limited to: when you make a purchase, create an account, sign-up for emails and catalogs, use social media applications, and participate in sweepstakes, contests, and promotions. These are examples of how we may collect personally identifiable information from Incoco sites. If you do not want us to collect your personally identifiable information, please do not provide it on Incoco sites.

(3) Third Party Web Analytics Services

The Incoco site may use one or more third-party web analytics services. Such third party services include Google Analytics which collect data via Google advertising cookies and anonymous identifiers, in addition to data collected through a standard Google Analytics implementation. We make every effort to adhere to third-party analytics policies. By using Google Analytics advertising features, we are required to disclose the following.

This site may employ Google Analytics Advertising features. This site and other third-party vendors may use first-party cookies or other first-party identifiers, and third-party cookies or other third-party identifiers together. Visitors to our out site can opt-out of the Google Analytics Advertising Features used, including through Ads Settings, Ad Settings for mobile apps, or any other available means.

How we use the information we collect

We may use information about you and also share with our affiliates and vendors who perform services on our behalf. Here are some examples of how we may use your personally identifiable information and non-personally identifiable information: to fulfill your orders and send you information about your transactions, process credit card payments, to tell you about our products and offers, to personalize your experience, to conduct marketing analysis and to send you surveys or newsletters, to combine the personally identifiable information you provide us with other personal and non-personally identifiable information about you, and to allow you to participate in sweepstakes, contests, and similar promotions. Please note that some of our social media applications may share information collected through those apps. In addition, we may disclose information about you, in our sole discretion, to comply with any applicable law, regulation, legal process or governmental request. We may also disclose information about you when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss or in connection with an investigation of suspected or actual fraudulent or illegal activity.

Links to and from other sites

The Incoco sites may contain links to and from other websites or applications, including those of our partners, advertisers, merchants and other sites. These sites are not maintained by Incoco and have their own privacy policies and information collection practices. Incoco is not responsible for the practices of other such websites and disclaims all liability associated with your use of, and the content on, other sites.

Consent to transfer

The site is maintained in the Hong Kong SAR. If you are located outside of the Hong Kong SAR, any information you provide to us may be transferred to the Hong Kong SAR where our databases are maintained. By using the sites, you consent to this transfer. Although we take reasonable steps to ensure that your privacy is protected, please be aware that the Hong Kong SAR may not provide the same level of protection for your personal information as the one in which you reside.

Changing, Updating or Deleting Personal Information

You can update, change or delete certain personally identifiable information (such as your email address, mailing address and payment method).

Changes to our Privacy Policy

By visiting and using the sites, you agree to the terms and conditions of this Privacy Policy. Incoco reserves the right to change, modify, alter or otherwise update this Privacy Policy at any time without notice. We will post the revised policy here, which at that time will be effective immediately.


In the event that all or part of our assets is sold or acquired by another party, or in the event of a merger, you grant us the right to assign the personally identifiable and non-personally identifiable information collected via the Sites.

Governing Law

This Privacy Policy shall be governed by and construed in accordance with the laws of the Hong Kong SAR. Please note that your use of Incoco sites may be subject to other local, state, national, and international laws. You expressly agree that exclusive jurisdiction for any claim or dispute with Incoco or relating in any way to your use of Incoco sites lies in the courts of Hong Kong SAR, and you further agree and expressly consent to the exercise of personal jurisdiction in the courts of Hong Kong SAR in connection with any such dispute including any claim involving us, Incoco sites, our affiliates, subsidiaries, employees, contractors, officers, directors, telecommunication providers, and/or content providers.

Contact Us

If you have any questions, comments or concerns about our privacy practices, you may contact us by completing the contact form on Incoco.com.hk. Any comments or feedback you provide shall be deemed to be non-confidential and Incoco shall be free to use such information on an unrestricted basis.